Can I order the courier in advance or does it have to be ordered on the day of pick up?

Absolutely! You can do so by reaching out to one of our coordinators here via email or phone, or reach out directly to our carrier, Fireball, at (403) 265-2004 before 5 PM, Monday through Friday. You will need to provide them with the date and window of time (the courier typically needs a minimum of 3 hours) that you would like the cooler to be picked up at. For same-day pick-up, please call Fireball before 11:00 AM that day.

Cooler pick-up is contactless, simply leave your cooler on your front step at the time you ordered the pick at.