Absolutely! You can do so by reaching out to one of our coordinators here via email or phone, or reach out directly to our carrier, Fireball, at (403) 265-2004 before 5 PM, Monday through Friday. You will need to provide them with the date and window of time (the courier typically needs a minimum of 3 hours) that you would like the cooler to be picked up at. For same-day pick-up, please call Fireball before 11:00 AM that day.

Cooler pick-up is contactless, simply leave your cooler on your front step at the time you ordered the pick at.